Every ITRADEV product is covered by our 7-day return policy. You can request a return for any product within 7 days of delivery.
How to request a return
Sign in to your account, open Orders and note the order number. While the order is inside its 7-day return window, contact us through our contact form or write to itradevofficial@itradev.in with your order reference. Our team will then contact you with the next steps for pickup and your refund.
After 7 days
The return option on an order closes 7 days after delivery. Once the window has passed, a return can no longer be requested, but you can still contact customer care about damaged or defective items and we will review the issue under applicable law.
Conditions
– The product should be unused and returned in its original packaging with all accessories.
– Keep your order reference ready when you contact us.
– Refund eligibility, the refund method and the processing time will be confirmed after the request is reviewed.
– Shipping charges, where applied, are confirmed at checkout and are handled according to the refund decision.
Damaged or incorrect items
If your order arrives damaged, defective or different from what you ordered, contact us within the return window with your order reference and photographs of the issue. We will arrange the appropriate resolution — repair, replacement, return or refund — under our policies and Indian law.